Your block and estate management partner

NORTHWOOD LANCASTER
LTD

MARK CHENERY – DIRECTOR

“Over one full year of the block management partnership and having taken this part of the business from a loss making drain on resources to one which I am now proud of and have a greater understanding of the complexities. I want to reflect on the last 6 months since the acquisition of SDL Property Partners by HML. HML made a point of contacting me at the time of the acquisition, and it was explained that the whole proposition would be stripped back, prior to the rollout of the new offering. I can safely say and have quoted the same to the management team at Northwood that the two offerings are worlds apart, like chalk and cheese, and that for me I only wish that this had been the original offering. In the last 3 months I have added a further 60 units, which is a 50% increase to the portfolio and have several more at various stages of the tender process.”

KINGSHILLS
ESTATE AGENTS

JAMES CHARLTON – DIRECTOR

“We have been working with B-hive since late 2021, as we wanted to open up a block management department. Since then, we have been supported every step of the way, from the initial sett up of the business, training, marketing and administration. B-hive have a great team of supportive, experienced and friendly staff that are on hand to help with questions, no matter how big or small. They are a fountain of knowledge and give us the support and confidence to fulfil our roles as block managers. Thank you to the whole team for being such a great company to work alongside and we look forward to continuing to grow our business with B-hive.”

NORTHWOOD WIRRAL
LTD

DERYCK HIGHET – DIRECTOR

“It is my pleasure to provide my view on the training and ongoing support from the B-hive team. I initially approached the training with some trepidation, particularly as it was to be delivered online. However I have just completed module 2 and have found this to be all encompassing but presented in a very clear way which made absorbing the detail easier. There was an awful lot to take on board but it was delivered very succinctly! I have already been reassured by experiencing the quality of the follow up contact and assistance that the “ongoing” aspect of training and support is both there and is required! The variety of topics covered is one aspect I enjoyed and found enlightening. The way the sessions are run is also commendable; they are interactive with a number of presenters in each session which keeps it fresh and questions are always welcome. The planning and forethought shines through. Mark who oversees it does a tremendous job. I cannot wait for the next part of the journey to becoming a fully-fledged exponent of Block Management.”

MEDWAY PREMIER
BLOCK MANAGEMENT

RALPH BEEBEEJAUN – SENIOR PARTNER

“I have now had the pleasure of being in partnership with B-hive Property Solutions, part of the HML Group, for 5 months now. I must say how impressed I have been with the smooth transition from SDL Property Management to B-hive/The HML Group, in particular the onboarding of our business, the support, training modules and the online training sessions have been most welcomed and informative, building my own confidence in an area that I had little experience in. The accounts department led by Vicky Hough and her team have been absolutely fantastic, assisting us through the transition period with regular meetings and updates and always willing to be so helpful and friendly – no query is an issue for the team who always deal with this promptly. I look forward to continuing to develop a great working partnership with the team of B-hive Property Solutions/The HML Group and growing my block business to compliment my estate agency in my local market.”

NORTHWOOD DULWICH
LTD

STUART WILLIAMS – DIRECTOR

“We provide our landlords and tenants with a vast scope of services, which include Guaranteed Rent, mortgage advice, conveyancing, insurance services, property maintenance and assistance when moving home. Having regularly received complaints from our landlords and tenants regarding the poor service from their block management provider, we are excited to round off the entire service with support from B-hive. We can now truly provide an all-inclusive service for our landlords’ and tenants’ housing needs.”

DEVERE-CATT

PETER DEVERE-CATT – DIRECTOR

“I was already expecting good things from B-hive Partners as they were recommended to me by a friend, and they have not disappointed!

When I set up my company I could have gone ahead and arranged all the necessary back-office services myself, but with B-hive it is all set up for me and I have the reassurance that everything is done compliantly, and to a high standard.

Partnering with B-hive also saved me lots of time which meant I could focus on building the customer-facing side of the business. The training provided was comprehensive but completely tailored to my needs; I didn’t have to repeat anything I was already familiar with, which was great. My work focuses on institutional clients from the charitable, financial and religious sectors, and it is quite bespoke and specialist. I look forward to growing my business organically and with their support.”

MARTIN & CO
WOKING

MO ALI – DIRECTOR

“At Martin & Co Woking, we could see that block management was the right next step for growing our business as the best property services brand in the area. Our team of 8 already had plenty of experience in sales and lettings, but block management is a different beast!

The induction programme that B-hive Partners provide has been so helpful. It runs through the basics of block management as well as more detailed training about all the different services they offer. We now have 4 of our staff fully trained with B-hive.

B-hive feels very different from other block management companies, and someone is always available at the touch of a button. Becky, who has been really helpful through the whole onboarding process, has even supported us at pitches, just to give the expertise on B-hive’s side of things.

Overall B-hive’s expertise has been crucial to us growing our business in this way and we are really looking forward to working with them as we take on more properties.”

OLYMPUS
MANAGEMENT

JAMIE FLETCHER – DIRECTOR

“I knew of B-hive Partners and their good reputation from places where I had worked before. When I started speaking to them, the Business Relationship Manager was terrific and I could easily see all the benefits of working with them rather than trying to do everything by myself.

B-hive have been very responsive, and using their interactive portal streamlines the process, with everything done digitally with methodical workflows and key activity logged in a transparent manner. I know that anything to do with finance, compliance, or company secretary duties will be taken care of and completed professionally. I am really pleased so far and look forward to a long and mutually beneficial relationship as the Olympus Management portfolio continues to grow.”

DEVERE-CATT

PETER DEVERE-CATT – DIRECTOR

“It’s been a long time coming, launching my own business. And so far, it has gone really well. I am very pleased with the portfolios I have already secured, and I am looking forward to expanding the business in the coming months and years across Central London.

As a Partner and Head of Estates at Knight Frank I developed a lot of specialist knowledge working with major Prime Central London landowners such as the Church Commissioners for England and the Corporation of Trinity House.

B-hive has made everything much simpler: all the pressure and time it takes to set up all the back-office services of property management have been removed, so I have been able to get on with building my business and being client-facing. The Dwellant platform has impressed my residents, with leaseholders and tenants conveying their positive feedback. I am looking forward to working with B-hive as my business expands.”

KINGSHILLS
ESTATE AGENTS

JAMES CHARLTON – DIRECTOR

“I must say everyone I have come in contact with at B-hive has been great, top team!”

CLC
ESTATE MANAGEMENT

ROBERT CAMM MRICS – DIRECTOR & RICS REGSITERED VALUER

“On behalf of myself and others at CLC, I would like to thank you for your assistance over the past year, it has been so refreshing to have the support and commitment we were always promised!”

NORTHWOOD DONCASTER
LTD

HELEN ELWORTHY – DIRECTOR

“For me it’s another string to our bow to becoming a truly one stop shop.”

W
PROPERTY SOLUTIONS

ROSS LEVER – DIRECTOR

“Not only have the wider team at B-hive been great, Shebhani, Duncan & Loyda, really feel like extended members of our team. As we grow our portfolio, they are there with their support along the way. We look forward to our continued partnership.”

MARTIN & CO
WOKING

MO ALI – DIRECTOR

“At Martin & Co we really wanted to diversify our services, and TPFG were promoting the idea of partnering with B-hive to offer block management, and it seemed like the right way to go. It was definitely a good idea. We soon saw that a lot of tenants and leaseholders were unhappy or disappointed with the service they had been receiving and we knew we could do better.

We didn’t know much about block management to begin with, but we are brimming with experience and knowledge about lettings and sales. This is why partnering with B-hive is so important. Their expertise and back-office support has been crucial to our success so far.

We have been able to secure 9 buildings in the last 3-4 months, of varying unit size. Some of these buildings involved us pitching to the directors. The team has done an incredible job and we have been supported by Becky at B-hive for some of the bigger pitches – she is coming along to another exciting one in the next few weeks.

We are also really grateful to Duncan for all of his help with onboarding us and his ongoing support – nothing was ever too much trouble and he took time to make us feel valued and supported.

We want to be known as the best estate agents in the area, and block management is going to help us do that. Thankfully we have B-hive’s support as we continue to expand. Our next steps will be to bring on some larger size buildings whilst continuing to offer the same high-level and personal service to the buildings we have already been lucky enough to secure.”

PURE LEASEHOLD MANAGEMENT
BRIGHTON & HOVE

TOM LEAN – DIRECTOR

“I know that none of my competitors around Brighton and Hove have a residents portal that offers so much and I plan on it being an integral part of any presentation to potential clients.

The portal will provide my clients with what is essentially their own bespoke website; this will keep them happy and will also aid in business retention, as this will be very specific to my management offering and will be difficult to find with other agents.”

APW
LEASEHOLD MANAGEMENT

ANDREW WHEELER – DIRECTOR

“I have been running my block management business for about 4 years, the last 12 months in partnership with B-hive. During this period, I have felt fully supported which has allowed me to get on with the day to day running of my business. The assistance, guidance and training has proved to be invaluable.”

BELVOIR GROUP
BOSTON

DONNA BURRELL – MANAGING DIRECTOR

“We are seeing the huge benefit of working with B-hive. As letting agents this is an extension of the work we do on a daily basis. Having the expertise of B-hive behind us to guide us through has been paramount in providing the confidence to take a step into this new territory. As we become experienced and confident working alongside B-Hive, this will only further our development and lead to more new business.”

PURE LEASEHOLD MANAGEMENT
BRIGHTON & HOVE

TOM LEAN – DIRECTOR

“As a block manager with over 16 years of experience I had many times been asked by clients why I had not set up on my own. Whilst this was always a life goal I had always felt that setting up on my own was something that was simply not possible. I would lose the support available to me as an employee, such as the in house accountancy team, senior colleagues advice, experience and support and the knowledge that the Company I worked for would provide top down support and guidance on the compliance and legislative factors that form such an integral part of day to day Property Management. It was only when the opportunity to partner with B-Hive that could help me fill in these gaps that I was able to turn my ambition into a reality. I have the support of an extremely knowledgeable “back office” team, if it be a question on the latest Fire Safety Act, how to enforce a specific term in a Lease or organising Fire Door Safety checks, Building Re-instatement Valuation or Insurance I know that there is always someone at B-hive who is there to help. I am able to offer my clients a local dedicated and highly personal service, knowing that I have the support of B-hive gives me re-assurance that I can provide my clients market leading support, advice and services. This certainty allows me to present my Company to potential clients openly, clearly and confidently and I am delighted that over the past 12 months the number of units under my management has doubled. I pride myself on the relationships that I build with my clients .”

BRICKMAN
PROPERTY SERVICES

PAUL WOGMAN

“We were introduced to B-hive and their team of professional consultants and service charge team. We were looking to partner with a professional organisation who could help us with our service charge, Health & Safety compliance, L & T Act understanding and document serving.

The B-hive link with Dwellant ‘sealed the deal’ for us as we already looking to collaborate with them and on-boarding B-hive to do our service charge too seems an ideal fit.”

MARTIN & CO
STOKE ON TRENT &
NEWCASTLE UNDER LYME

MARK BECKETT – DIRECTOR

“I just wanted to say thank you to you and the team for the support you have given as I learn about Block Management. The training and support has been invaluable and the team have often been patient with me and there has always been someone on hand to answer questions. At every level the people I have dealt with have all been knowledgeable and professional but have always taken time to explain details in a straightforward manner. I wouldn’t class myself as a block management expert but am now confident that by partnering with B-hive I can offer a professional block management service.”

SAMAS /
THE PROPERTY INSTITUTE

SAM MASSEY – DIRECTOR

“I have been approached countless times in the last 20 years to consider starting my own managing agent and have finally decided to take the plunge.

I know I will have the backup I need from B-hive to deliver the engaged, collaborative, management service that I believe in. I can’t wait to get started.”

ESTE
MANAGEMENT

EVA YORDANOVA – MANAGING DIRECTOR

“I’ve been very happy with everything right from the start; the team are even better than I expected and the support has been great. For a start-up like me, this is exactly what I need. I can focus on managing my properties and tenants whilst knowing I can rely on B-hive.

Everyone has been incredible, from the training and onboarding processes, to the account management and business development support they give me now. The partnership is very well thought out, and the support they have given me winning new business is most appreciated.

B-hive know what they are looking for in a partner, and I knew what I was looking for, so it’s a match made in heaven. At B-hive, it’s a culture where everyone is heard and understood which is very important to me. All the busy bees in the hive – they really know what they are doing.”

MARTIN & CO
CROYDON

STAHL FERNANDES – OPERATIONS MANAGER

“Working with Chei Monye as our Partner Relationship Manager at B-hive Block Management Partners has been nothing short of exceptional. Chei’s unwavering support, guidance, and consistent weekly catchup’s have been instrumental in navigating the complexities of block management with confidence and clarity. From facilitating the management agreements to conducting thorough lease reviews and demystifying the intricacies of block management, Chei’s support has been indispensable. Their ability to navigate difficult situations with professionalism and grace has not only eased the burden of managing challenging blocks but has also instilled confidence in our ability to tackle any obstacle that may arise. I have Chei to thank for being patient and steering us in the right direction when needed.

As a longstanding partner of B-hive Block Management Partners, I can confidently say that our collaboration has been nothing short of outstanding since we have Chei looking after us. The level of support and professionalism from the B-hive team is unparalleled. Their expertise in the management processes consistently exceeds our expectations, enabling us to deliver exceptional service to our clients. One of the standout features of our partnership has been the specific teams we are working alongside with. Dwellant has revolutionized the way we manage our properties, offering seamless communication and streamlined processes that enhance our efficiency and effectiveness.

Furthermore, the back-office support provided by B-hive is a game changer. The responsive and knowledgeable staff ensure that we can focus on our core responsibilities without being bogged down by administrative burdens. This support system not only empowers us but also reassures us that we are not alone in this journey. We are truly grateful to be a part of the B-hive network and look forward to continuing this fruitful partnership. The commitment to excellence not only helps us grow our business but also enriches the experience for our clients.”

ISLAND
LETTINGS

MARK BURTON – MANAGING DIRECTOR

“Thank you for the training session. The system is really impressive and I’m looking forward to being able to use it to its full potential! I’ll certainly aim to join the fortnightly sessions as much as I can, too. Looking forward to the next training session.”

PRIMIS PROPERTY
MANAGEMENT

NICK KING – DIRECTOR

“We knew that we wanted to be a Customer Service focused business and so it was important to us that our processes were on point from day one. Through working with B-hive we have been able to grow exponentially in our first 6 months of trading and, having won some sizable developments, it is a reassurance that we can focus on service whilst the processes are taken care of. Since David Butlin was appointed our Partner Relationship Manager, we have continued to thrive and grow, understanding and blending as people and businesses. Remaining flexible and uniformed has served us well and we look forward to working with and exploring the vast offerings of B-hive and their team.”